I'm Robin M. Kuederli
IT Service Manager | Master of Science (MSc), HEC Paris
- E-mail contact@robinkuederli.com
- Date of Birth 29.06.1992
- Graduation June, 2023
Hi – I’m Robin Küderli, an accomplished IT professional based in Zurich, Switzerland. I specialize in service management and project coordination. I’ve recently completed my Master’s in Innovation and Entrepreneurship from HEC Paris, further solidifying my expertise in blending technological acumen with innovative business approaches. I currently serve as the IT Service Manager at ODDO BHF and hold an advisory role at Digt AG.
My professional journey began in 2015 when I undertook Business Information Technology studies at ZHAW. Over the years, I’ve taken on various important roles, including serving as the Head of IT Operations at Eiffage Suisse AG. I hold a range of certifications, such as ITIL 4 Foundation and CAPM, which attest to my broad skill set in the IT domain.
Professional Skills
I enjoy motivating other people and always have a positive mindset towards my goals in life.
Work experience
- Responsibility for the bank's overall IT operations, in particular monitoring and ensuring the operational readiness of the bank's system in cooperation with the service providers
- Monitoring the IT systems (authorizations, availability, confidentiality) as well as
- Administration, definition and review of KPIs, SLAs and reports
- Administration and maintenance of user authorizations in the banking system as well as in peripheral applications
- Receiving and processing requests and faults for all application programs as well as hardware and mobile components
- Implementation and coordination of release upgrades including testing
- Management of cross-bank IT projects
- Analysis and implementation of regulatory and functional requirements in the bank's applications
Vendor management of all external providers
continous improvement of Business Support Infrastructure
Application management
Ongoing IT security operations and monitoring
Leading of IT projects or cooperation in subprojects
Provision of business-oriented and optimal IT applications and services in terms of dimensions (quality, time and cost)
Responsible for strategy and further development of Eiffage Suisse IT processes
2nd Level Support for business applications
Responsible for the outsourcing process to Swisscom
IT Support in Wetzikon, Staging from devices (PC’s und Notebooks)
Responsible for Windows 7 Rollout at R&M Wetzikon
Servicedesk / Remote Support (In German as well in English)
Hard- and Software Installation
Apprenticeship
Education
Bachelor's degree in Business Information Technology
ZHAW - School of Management and Law
Swiss Military Service (Combat Soldier)
Swiss Military
Computer Scientist Apprenticeship
Georg Fischer & Wibilea
Interesting Facts
Degrees
Apprenticeship / BMS / BSc / MSc
Places
traveled international
Coffees
per working day
My Interests
I love reading and I love books. Every additional minute I try to use for reading. I have read a lot of books. And I love to write too. And I like playing soccer.
- Study
- Reading
- Spa
- Coffee
Favorite quotes
Albert Einstein
In teaching history, there should be extensive discussion of personalities who benefited mankind through independence of character and judgment.
Dr. Seuss
“You know you’re in love when you can’t fall asleep because reality is finally better than your dreams.”
Bernard M. Baruch
“Be who you are and say what you feel, because those who mind don’t matter, and those who matter don’t mind.”
Mark Twain
“If you tell the truth, you don’t have to remember anything.”
audentes fortuna iuvat